Data Privacy

House of RaiR Privacy & Data Policy

At House of RaiR, your privacy matters. We are committed to protecting your personal information and being transparent about how we use your data. This policy explains your rights, our practices, and how we comply with applicable regulations..

You can request your personal data to be exported at any time. - You can request deletion of your data, which we honor promptly.

Privacy Policy Overview Our privacy policy explains: 

1. What personal information we collect and how.

 2. How we use cookies and what they are.

 3. How your information may be used.

 4. Who we share your information with.

 5. Where we process your personal data.

 6. Marketing opt-in and opt-out provisions.

 7. How you can access, update, or delete your information.

 8. How we safeguard your personal data.

 9. Why we link to other websites.

 10. How we update this policy.

 11. How to contact us.

Note: Users under 16 must obtain parental/guardian consent before using our services.

Personal Information Collection:

  • We collect information when you.

    • Register, log in, or use House of RaiR services.

    • Place orders, update your account, or contact our Customer Care.

    • Submit surveys, reviews, or testimonials.

  • We may collect information for purposes such as:

  • Accounting, billing, reporting, and audits.

  • Authentication and identity verification.

  • Payment processing and fraud prevention.

  • Safety, security, and legal compliance.

  • Marketing and personalized communications.

  • System development, testing, and maintenance.

Cookies are small files stored on your device to improve your experience, remember your preferences, and help with analytics and marketing. Most websites use cookies.
For details on cookies, refer to our Cookie Policy.

Use of Personal Information: 

  • Your information may be used to provide requested products, services, and a personalized shopping experience.

  • Track website usage to improve services and offer targeted content.

  • Send marketing communications, if opted-in. Conduct surveys, research, and analytics.

  • Saved payment information is only shared with our trusted payment partner.

Sharing Personal Information: 

  • We may share your information with our group companies for business operations and marketing. 

  • Third-party partners for services such as delivery, advertising, and research. 

  • Government or regulatory agencies, if legally required.

  • Anonymous, non-identifiable statistics may be shared with reputable third parties.

Processing Personal Data:

  • Data may be processed within India.

  • We ensure protection and rights compliance when transferring your information within India.

Marketing Opt-In & Opt-Out:

  • You can opt in to receive news, offers, and updates via email, SMS, phone, or direct mail.

  • You can unsubscribe anytime or update preferences via My Account or by contacting care@houseofrair.com.

Accessing and Updating Your Data:

  • You can view or update your personal information in My Account. 

  • Requests for data export or deletion can be made via care@houseofrair.com.

  • Deleting your account will cancel open orders and expire store credits/memberships.

  • Removing access to order history, measurements, and other site features will be completed within 30 days.

Safeguarding Personal Information:

  • We maintain strict security measures, including Secure Socket Layer (SSL) encryption.

  • Internal policies to prevent unauthorized access, use, or disclosure.

    • External Links: 

      • We may link to external websites. 

      • These sites have their own privacy policies, and we are not responsible for their practices.

    • Updates to Policy:

      • We may update this policy from time to time. 

      • We encourage you to review it periodically.

Contact For questions or concerns, contact our Privacy Officer Email to: care@houseofrair.com.